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Vista Clinic Privacy Policy

1. Introduction

At Vista Clinic, we are committed to protecting your privacy and complying with applicable data protection laws. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us through our website (www.vistaclinic.ie), our services, or our communications.

2. What Personal Data We Collect

We collect the following personal information when you interact with our website or services:

  • First and last name
  • Email address
  • Phone number
  • Shipping or billing address (if applicable)
  • Information about the treatment or service you request
  • Payment information (if applicable)

3. How We Collect Your Personal Data

We collect your personal data when:

  • You register on our website or subscribe to our services.
  • You make an inquiry or purchase a service.
  • You participate in online forms or promotional campaigns.
  • You contact us directly by phone, email, or social media.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and manage service and treatment requests.
  • To communicate with you and provide relevant information about our services and promotions.
  • To send appointment confirmations and reminders.
  • To improve our services and provide you with a personalized experience.
  • To comply with our legal and regulatory obligations.

5. Sharing Your Personal Data

We share your personal data only in the circumstances set out below. We do not sell your personal data.

  • With service providers who work with us to deliver our services (e.g., payment platforms, messaging services, etc.).
  • With analytics and advertising providers whose technologies run on this website when you consent to them — Google (Google Analytics 4 and Google Tag Manager), Meta Platforms (the Meta Pixel) and Microsoft (Clarity). These providers may process your data outside the European Economic Area, including in the United States, under the EU–US Data Privacy Framework or Standard Contractual Clauses. See section 8.
  • When required to do so by law or in response to a valid legal request.
  • With your explicit prior consent in specific cases.

6. Security of Your Personal Data

We are committed to protecting the personal information you provide to us through appropriate security measures, such as data encryption and restricted access to authorized personnel only.

7. Your Rights Over Your Personal Data

You have the right to:

  • Access the personal data we hold about you.
  • Request the correction of any inaccurate or incomplete data.
  • Request the deletion of your data, as permitted by law.
  • Restrict or object to the processing of your data in certain circumstances.
  • Withdraw your consent at any time if it was given for a specific purpose.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

8. Use of Cookies

This website uses cookies and similar technologies. Cookies are small text files stored on your device. Strictly necessary cookies are required for the site to function and are always active. In addition, with your consent we use analytics and advertising technologies: Google Analytics 4 (measurement ID G-ZSZNTRRBJ6) and Google Tag Manager (GTM-5FHXXDMJ), the Meta Pixel (ID 559542110863449), and Microsoft Clarity. These help us understand how the site is used and measure our advertising.

You choose which categories to allow through the cookie banner shown when you first visit. You can change or withdraw your choice at any time using the “Cookie preferences” link in the footer. Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it. Browser settings can also be used to block or delete cookies, but the cookie banner is the primary control for the technologies listed above.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via our website or other appropriate means. We recommend reviewing this policy periodically to stay informed on how we protect your information.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the following means:

Last updated: 03-04-2025